Cancellation Policy

Your appointments are very important to the team members of Cynthia K Salon.

We reserve them especially for you, but we understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hours notice for all cancellations. We will do our best to fill the appointment, in which we would waive the fee, otherwise it will be charged as follows:

  • Less than 24 hours notice will result in a charge equal to 50% of the reserved service amount.
  • No shows will be charged 100% of the reserved amount.
  • AS OF JUNE 2020: If you are late for your appointment, the salon will charge a $125 late fee. Due to COVID-19 reopenings, we are operating on a very limited schedule and it’s crucial that appointments remain on time.

Thank you for your cooperation and understanding. We look forward to seeing you soon!

Guaranteed Service Satisfaction

35 Newbury Street #3, Boston MA 02216   |   617.456.0006